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Welcome to HostNesta.com

we pride ourselves in providing web hosting with a rare combination of unmatched reliability, quality and affordability. Everyone needs a website today. We bring your vision to life with the web hosting solution that’s right for you. Get your business online, start a blog or open an eCommerce store. Whether you’re a beginner or professional, it’s easy to get started. Start by registering a domain, or check out our low cost plans in the areas of Linux hosting, Windows hosting or VPS hosting.

Step 1: Determine Your Needs

Getting started with your web hosting account is not complicated. The first step is determine what you need to do.
=> Do you already have a web site or are you starting from scratch?
=> Do you need to transfer your web site from a previous host?

The very first decision that you need to make as you start building, or plan to build, a website is choosing the appropriate hosting plan. In most cases your website needs will develop overtime. If you need extra space or RAM to run intense processes on the server, then probably a shared hosting account won’t be enough. Assess your needs, determine what features your website will have, even check if you will need to host more than one website with us. Here is a short list of what offers we provide for your hosting needs.
Shared Hosting (cPanel / Windows)
VPS Hosting
Dedicated Hosting

Step 2: Managing your Domain /DNS Update

Having a domain name is the first step to getting a website up and running. If you don’t already have a domain registered, you can register a new one when you set up a hosting account. Otherwise, you will want to transfer your existing domain to your new hosting account. We recommend that as you choose a domain name that you follow good naming practices that will make your site easy to remember and easy to access.

Step 3: Getting Your Web Site Online

Now that you have a hosting account with HostNesta.com, you have a lot of choices of options:
There are many different options when it comes to creating a website. If you already have an existing website, you can upload it to our servers and manage it through your new hosting account. If you don't have a site built yet, don't worry! It is easier than ever to build a new website. Through your new hosting account, you can use MOJO Marketplace to download and install a website builder or CMS to help you get your site started. We also recommend that you make a conscious and informed decision as you choose the platform you want to build your website on. Wordpress, Joomla, Drupal...

Step 4: Expanding your Hosting Account Features

It is always a necessary step to check if all current hosting options and features fit your particular site. Increased success on the web, as an online entrepreneur , or even as a blogger will eventually require that you make an effort to better the access and protection for people on your site. Our cPanel acts in many ways as an “app store” for getting new products to better your hosting account features. If you need a new Dedicated IP, get and SSL certificate, or even upgrade to a Dedicated server option, you can access the cPanel “Addons” tab. There are a few products also offered in the main cPanel window that you can explore and ask our team about. If you decide to purchase one of these items, follow the purchase prompts as in any other online store.

Step 5: Get Help

Looking for immediate answers? Check out our informative knowledge base. It has over 2000 articles that address commonly asked questions and issues, including useful tutorials and video tours of some of our most popular features.

Want help from other customers? Our Hosting Forum is a great resource.

When to use chat support:
Chat is a great method to use if you're looking for quick answers to simple questions and problems. Our chat technicians are more than happy to help you troubleshoot and understand issues relating to email, your control panel, FTP, etc. They can also help you with many sales and billing questions and explain most HostNesta.com policies and procedures.

When to use ticket support:
If you feel your issue is more complicated and more technical than an average question, we suggest that you email our support team at support@hostnesta.com.

Immediately after you email our support team, you will receive an email confirming we have received your email and that the issue has been placed in our 24/7 support queue. If you do not receive this email, we did not receive your support ticket.

Our best administrators work in our ticket system all the time. It is the best place to go to get your complicated issues resolved in a timely manner.

We do have a few suggestions for using our ticket system, though:
- Only submit one ticket per issue. If you submit multiple tickets for the same issue, it actually slows down the support process.
- Always be sure to include your primary domain name, username, and as much detail as possible. If a login or URL is needed to duplicate the problem, please include that as well. The more detail you provide to our administrators, the faster they can resolve your issue.

Step 6: Manage Your Billing

You will be billed automatically for your web hosting on the appropriate date after your purchase was completed (i. e. if you pay monthly, you will be billed monthly on the day of the month that you signed up). If your bill is not paid in a timely manner, your service may be interrupted.

If you wish to cancel, upgrade, update information, get SSL certificates, IP addresses, or anything else related to billing, please go to our addons page. This web site lists all the information needed to proceed with those addons and steps.

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